Randolph Hospital has been recognized with the 2016 QUEST® Award for High-Value Healthcare from Premier Inc., a leading healthcare improvement company, for providing outstanding patient care.
Only 14 hospitals throughout the United States received finalist recognition for achieving top performance in any five of the six areas measured in Premier’s QUEST collaborative, including cost and efficiency, inpatient and outpatient evidence-based care, mortality, safety, patient experience and appropriate hospital use.
Randolph Hospital was one of those 14 hospitals and was one of only three hospitals in North Carolina to receive the award.
“We are proud that our team of employees, physicians and volunteers has again received national recognition for consistently providing outstanding patient care and setting a high standard in clinical excellence. Their efforts enable Randolph Hospital to be a high quality and low cost health system for the communities we serve,” said Steve Eblin, CEO Randolph Hospital. “The fact that we’re one of only three hospitals in North Carolina to receive the QUEST Award is a testimony to the work being done by the team at Randolph.”
Specifically, Randolph Hospital is being recognized for:
- Obtaining a mortality rate at least 21 percent less than expected;
- Reducing the average cost of care to at least less than $5,340 per discharge;
- Reliably delivering inpatient and outpatient evidence-based care measures in the areas of heart attack, heart failure, pneumonia and surgical care at least 94 percent of the time;
- Significantly reducing preventable harm events; and
- Obtaining a readmissions rate at least 12 percent less than expected.
“QUEST hospitals have set high standards in clinical excellence nationwide,” said Susan DeVore, president and CEO, Premier. “Together, they have worked to outperform in healthcare. Premier congratulates Randolph Hospital for their fantastic achievements.”
A recipient of The Joint Commission and National Quality Forum’s 2015 John M. Eisenberg Patient Safety and Quality Award, QUEST was launched in 2008 to help health systems reliably deliver the most efficient, effective and caring experience for every patient, every single time. Approximately 350 health systems volunteered to transparently share data and define a common framework with consistent measures that would continually set a top performance goal for both participants and the nation. QUEST participants have prevented more than 176,000 deaths, reduced healthcare spending by more than $15 billion and improved readmission rates by 32 percent.
About Randolph Hospital
Founded in 1932, Randolph Hospital (www.randolphhospital.org) is proud to be the preferred provider for quality healthcare services for the communities it serves. Randolph Hospital is a national leader in breast health, cancer services and orthopedic health and continues to receive national accolades for its high level of quality care. It is committed to being a nation leader in quality, service and cost.